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Alex Bray

AVP, Omni-Channel Acquisition & Servicing

Genpact

Member since

05 Feb 2011

Location

London

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Alex's opinions

All grown up - Mobile Banking reaches the middle of the mainstream. So where now?

I have just read a fascinating report from ING. In their International Survey, ‘The Rise of Mobile Banking and the Changing Face of Payments in the Digital Age’, ING have surveyed users across Europe and the US. The key message for me is that mobile banking is now mainstream. After all, it is used by 41% of Europeans. The good news for those invol...

21 April 2015 /retail Online Banking